Tŷ Haul Holiday Let – Cefn Mawr, Wrexham, North Wales
Operated by FESS Properties Ltd (Company No. 16669894)

Last updated: September 2025

1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use https://ty-haul.co.uk.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We may collect and process the following personal data:

  • Name, email address, and contact details (when you make a booking or enquiry).
  • Payment information (processed securely by our payment providers; we do not store card details).
  • Booking details (dates of stay, number of guests).
  • Technical data (IP address, browser type, cookies).

3. How We Use Your Data

We use your personal data to:

  • Process and confirm bookings.
  • Communicate with you regarding your stay.
  • Respond to enquiries.
  • Improve our Website and services.
  • Comply with legal and tax obligations.

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process personal data under the following legal grounds:

  • Contract – to fulfil your booking.
  • Legal obligation – to comply with tax/accounting rules.
  • Legitimate interests – to improve our Website and guest experience.
  • Consent – where required for email marketing or cookies.

5. Sharing Your Data

We may share your data with:

  • Payment processors (for handling transactions).
  • Booking platforms (e.g. Airbnb, Booking.com, if used).
  • Service providers (e.g. cleaners, property managers).
  • Legal or regulatory authorities when required.

6. Data Storage & Security

  • Your data is stored securely within the UK or EU.
  • We take reasonable steps to protect personal data against loss, misuse, or unauthorised access.

7. Cookies

Our Website uses cookies to improve user experience and track performance. You can adjust your browser settings to refuse cookies, but some features may not work as intended.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the data we hold about you.
  • Request correction or deletion of your data.
  • Restrict or object to processing.
  • Withdraw consent where applicable.

To exercise your rights, please contact us at david@ty-haul.co.uk.

9. Data Retention

We retain personal data only as long as necessary for legal, accounting, or business purposes.

10. Contact

If you have questions about this Privacy Policy, contact us at:

FESS Properties Ltd
Platinum Park, Unit 11, First Avenue, Doncaster, DN9 3RU
Email: david@ty-haul.co.uk